Position:
Director, Process Excellence and Architecture at Open Technology Solutions
Industry:
Information Technology and Services
Work:
Open Technology Solutions
since Jul 2011
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Director, Process Excellence and Architecture
Open Technology Solutions
Mar 2007 - Sep 2011
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Manager - Application Support
Charles Schwab
Sep 2005 - Mar 2007
-
Manager - Schwab One/Schwab Bank
Bellco Credit Union
Sep 2003 - Sep 2005
-
Business Technology Manager
Bellco Credit Union
Oct 1997 - Sep 2003
-
Manager, Financial Services Call Center
Skills:
Risk Management, Vendor Management, Program Management, Process Improvement, Business Analysis, Integration, Project Management, SDLC, IT Operations, Business Process, Software Development, Disaster Recovery, Financial Services, Contact Center Management, Contact Center Operations, Technological Innovation, System Testing, Cross-functional Team Leadership, Process Automation, Change Management, Application Architecture, Release Management, Team Management, Technical Leadership