Jennifer Annette Hunter
Nursing at 105 Ave, Denver, CO

Telecommunications

Level 3 Communications - Broomfield, CO Apr 2012 - Jun 2013 - Functional Analyst II, IT Application Software Development Comcast - Greenwood Village, CO Dec 2007 - Apr 2012 - Senior Coordinator, Product Management; Carrier Management Comcast - Greenwood Village, CO Sep 2006 - Dec 2007 - Technician I - NCAR Comcast - Greenwood Village, CO Nov 2005 - Sep 2006 - Customer Account Executive/Lead—High Speed Internet & Digital Voice

Metropolitan State College of Denver 1996 - 2003
none Comcast University
W3Schools

Access, Outlook, Telephony, Call Center, Troubleshooting, Customer Service, VoIP, SLA, Account Management, Data Entry, Coordination, Coaching, Billing, Telephone Skills, Remedy, Analysis, Product Management, Excel, Word, Microsoft Office, PowerPoint, Customer Satisfaction, Telecommunications, Cold Calling, Attention To Detail, Detail Orientation, Multitasker, SEE RESUME FOR COMPLETE LIST, Call Centers, Invoicing, Microsoft Excel, BMC Remedy, SIP, Process Improvement, IP, Ethernet, Microsoft Word, Wireless, Networking, Leadership, Training, Provisioning

I love animals! I have 3 pets: a boxer, rottweiler, and a cat. I paint, crochet, and I just learned how to knit; I'm very artsy, so I love being able to express myself through my crafts. I enjoy snowboarding as well. As a family, we enjoy camping, hiking, frisbee golf, and pretty much anything that gets us outside in the beautiful Rocky Mountain air.

• "High Five" recognition – Comcast – December 2009 • “STAR” Award for customer service excellence – Comcast NE&TO – March 2007 • “White Box” Award for customer service excellence – Comcast NE&TO – Dec 2006 • Three “WOW” and seven “G.E.M.” customer service awards – Comcast, Dec – Sep 2006 • 6 “Kudos” customer service awards – Sprint Nextel, Jan – Nov 2005 • “Rising Star” award – First Data Corporation – Feb 2003

Some Dutch, some Spanish

DIRECTV
IT Support Center Analyst Level 3 Communications - Broomfield, CO
Functional Analyst II, IT Software Application Development Comcast - Greenwood Village, CO
Senior Coordinator, Product Management Comcast
Technician Comcast
Customer Account Executive/Lead, High Speed Internet & Digital Voice High Speed Internet & Digital Voice - Englewood, CO
Retail Sales Support Representative MCI - Highlands Ranch, CO
Commercial Billing & Research Representative, Corporate/Commercial Accounts

Retail

Nonprofit Organization Management