JENNIFER A MITCHELL
Nursing at Synhoff Dr, Jacksonville, FL

Program Manager at Astadia, Technical and Copy Writer at Idea

Information Services

Astadia - Remote for Houston, TX since May 2013 - Program Manager Idea - Houston, Texas since Apr 2013 - Technical and Copy Writer Multinational Fortune 500 Hospitality Company Feb 2013 - Apr 2013 - Consultant: Instructional Designer Florida Blue - Jacksonville, Florida Area Jul 2012 - Feb 2013 - Consultant: Special Project for Retail Training Blue Cross Blue Shield of Florida - Jacksonville, Florida Area May 2011 - May 2012 - Consultant: SharePoint User Adoption Blue Cross Blue Shield of Florida - Jacksonville, Florida Area Mar 2011 - Mar 2012 - Consultant: SharePoint Site Admin Blue Cross Blue Shield of Florida Sep 2010 - Jul 2011 - Consultant: Project Manager for Sales Training IDEA Mar 2008 - Sep 2010 - Consultant: Sales Enablement Chief Managing Editor Macquarie Mortgages USA Nov 2007 - Mar 2008 - Consultant: Training Manager Global Mortgage/Jentrust Mar 2005 - Aug 2007 - Consultant: Business Development Blue Cross Blue Shield of Florida Mar 2002 - Jul 2005 - Consultant: Managing Editor, Instructional Designer, Trainer ECI Telecom Apr 2000 - May 2005 - Consultant: Technical/Copy Writer and Editor Nelnet Aug 2003 - Mar 2005 - Consultant: Documentation/Training Manager Convergys May 2003 - Aug 2003 - Consultant: UI Design Citicards Technology Sep 2002 - May 2003 - Consultant: Business Analyst and Senior Editor Cell-Tel for Booz Allen Hamilton Oct 1999 - May 2003 - Consultant: Technical/Copy Writer and Business Analyst Modis Apr 1999 - Aug 1999 - Consultant: Technical Writer Accenture at Ryder Dec 1997 - Feb 1999 - Consultant: Communications and Change Management Analyst IPC Sports Mar 1989 - Dec 1997 - Accounting and Operations Manager

University of South Carolina-Columbia 1992 - 1993
Masters, Accounting University of Florida 1984 - 1988
BS, Accounting

SharePoint Site Administration, Certified Site Steward, SharePoint Site Collection Administration, certified training completion, SharePoint Designer, InfoPath, Business Analysis, Project Management, Nintex workflows, Internal Communications, Presentations, Change Management, User Adoption, Microsoft Office, Adobe Creative Suite, RoboHelp, SimWriter, Adobe Captivate, Adobe Articulate, User-centered Design, Residential Mortgages, Skillsoft, Loan Origination Software (LOS), Learning Management Systems (LMS), ADDIE, Adult Learning Theory, Corporate Communications, Technical Writing, Copywriting, Copy Editing, Data Analysis, Metrics Reporting, KPI Dashboards, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat, Adobe Illustrator, HTML, Encompass, Executive-level Communication, SharePoint, Websites, Software Implementation, Communication, Captivate, Web Design, Process Improvement

Snow skiing, travel, college football, wine tasting, new technology

Director of Operations at Suretegrity®

Construction

Fairfield Inn and Suites
Housekeeping/ Room Attendant Lydia's Furniture Store
Customer Service/ Shipping and Receiving

Collateral Services Admin II at Caterpillar Financial

Jacksonville, Florida Area

Financial Services

Focus on Surety dba Suretegrity - Jacksonville, FL
Director of Operations landmark remodeling inc. - Jacksonville, FL
office manager bonds only inc - Jacksonville, FL
underwriter jacksonville home improvements inc - Jacksonville, FL
Office manager

Retention Specialist at Comcast Cable

Jacksonville, Florida Area

Telecommunications