Position:
Advanced Support Group at NICE Systems, Student of CISSP; CIPT (CCEMT); ITIL V3; CWTS at Student
Industry:
Information Technology and Services
Work:
NICE Systems
- DTC since Jul 2013
-
Advanced Support Group
Student
since Oct 2012
-
Student of CISSP; CIPT (CCEMT); ITIL V3; CWTS
Comcast Cable (via experis)
- Englewood Mar 2013 - Jul 2013
-
Telecom Analyst
Avaya (via Insight global)
- Highlands Ranch, CO Apr 2012 - Oct 2012
-
INFRASTRUCTURE Global Converged Networks
Comcast (via APEX)
- Lakewood, Colorado 2012 - May 2012
-
Installation Engineer VoIP - SIP - ATA
Hewlett-Packard (via Adecco)
- Rockrimmon Blvd, Colorado Springs, Colorado Area Sep 2010 - Jan 2011
-
Telecom Specialist - Wells Fargo Bank
Time Warner Cable (via XETA)
- Charlotte, North Carolina Area Jul 2010 - Sep 2010
-
Critical Telephony Specialist
Hewlett-Packard Laboratories (via Cornerstone)
Jan 2009 - Jan 2010
-
Voice Engineering
Intelligent Data Resources, Inc
- Norcross, Georgia 2009 - 2009
-
Voice Engineer
Consultant
Nov 2008 - Jan 2009
-
Professional Services Convergence
Combest
- Norcross, GA Sep 2006 - Nov 2008
-
Professional Services Convergence
24BY7Service
- Englewood 2006 - 2006
-
Telecom Engineer/AVAYA
AVAYA
Nov 1996 - Aug 2006
-
Senior Technical Support specialist
D E Frey
Sep 1992 - Dec 1993
-
Trader
Robinson Humphrey/American Express
Apr 1981 - Feb 1989
-
Trader Equity Instruments
Education:
University of Denver 1998 - 2000
Georgia State University - J. Mack Robinson College of Business 1984 - 1989
Finance, Interest rate theory, arbitrage, currency exchange
Dekalb Community College 1979 - 1984
Accounting, PnL, Balance Sheet, Income Statement
Skills:
CTI, Audix, Octel, Avaya, Telephony, VoIP, SIP, Unified Communications, Telecommunications, SIP Trunking, IP, PRI, MPLS, H.323, ISDN, Modular Messaging, CMS, IP PBX, Call Centers, ACD, PDS, Switches, Routers, Sonus, Adtran, Troubleshooting, Technical Support, Networking, DHCP, TCP/IP, Professional Services, Telecommunication Services, Unified Messaging, Avaya Aura, IP Phones, Wireless, LAN-WAN, Data Center, Open Standards, Cisco Call Manager, Cloud Computing, QoS, Unix, T1, Integration, Juniper, Cabling
Interests:
family, church, sports: hiking, snow skiing, snowshoeing; carpentry/cabinet making, new tech, old tech/electronics, vintage auto restoration, philosophy