Position:
NOC Analyst at West Penn Allegheny Health System
Industry:
Information Technology and Services
Work:
West Penn Allegheny Health System
- Greater Pittsburgh Area since Jul 2011
-
NOC Analyst
Time Warner Cable
Dec 2010 - Jun 2011
-
Tier 3 Network Support
Data Processing Sciences
Jun 2008 - Sep 2010
-
TAC/Help Desk
eLynx
Sep 2005 - Aug 2007
-
NOC Engineer
eLynx
Sep 2003 - Sep 2005
-
Help Desk Technician
Education:
ITT 2001 - 2003
Multimedia, Hardware, 3D rendering
Skills:
Help Desk Support, Microsoft Office, Customer Service, Windows 7, Troubleshooting, Call Center, Windows XP Pro, Problem Solving, Problem Analysis, Multiple Priorities, Customer Satisfaction, Healthcare Information Technology, EMR, Call Centers
Certifications:
CompTIA A+ - COMP001008731663