Position:
Senior Telecom Analyst at Bank of the West, Senior Analyst at Bank of the West
Work:
Bank of the West
since Oct 2006
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Senior Telecom Analyst
Bank of the West
since Jun 2005
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Senior Analyst
NewGen Results Corporation
Dec 2004 - Jun 2005
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Telephony Engineer
Kaiser Permanente
Apr 2000 - Dec 2004
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Sr. Network / Telephony Analyst Technician
Epicor Software
Jan 1995 - Mar 2000
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Telecommunications Technician
Education:
Fullerton College 1989 - 1997
Skills:
Cisco Call Center, Nortel Call Center, Sales Support, UCCE, Project Management, Vendor Management, Cisco Call Manager, Requirements Analysis