Jason Lee Lowry
Nursing in Salt Lake City, UT
License number
Utah 5880720-3104
Issued Date
Sep 19, 2006
Expiration Date
Jan 19, 2007
Category
Nurse
Type
Temporary Registered Nurse
Address
Address
Salt Lake City, UT
Education
WEBER STATE UNIVERSITY
DAVIS APPLIED TECH CTR
ALLIED SECURITY # 120
Personal information
See more information about Jason Lee Lowry at radaris.comName
Address
Phone
5468 W Falstaff Dr, Salt Lake Cty, UT 84118
5468 Falstaff Dr, Salt Lake City, UT 84118
3486 S Millhollow Cir, Salt Lake City, UT 84106
265 Clover Ridge Dr, Sandy, UT 84070
892 Canyon Ridge Way, Midvale, UT 84047
Professional information
Jason Lowry
Position:
JFDI Specialist at Finch, LLC
Location:
Greater Salt Lake City Area
Industry:
Internet
Work:
Finch, LLC
- Milky Way Galaxy since Jun 2011
-
JFDI Specialist
inContact
Jul 2009 - Jun 2011
-
Sr. System Analyst
Infopia
Aug 2007 - Jul 2009
-
Program Manager
Linux Networx
Jan 1998 - Aug 2007
-
Software Product Manager
Skills:
Google Adwords, SaaS, Cloud Computing, Web Analytics, PPC, Product Management, E-commerce, Google Analytics, SEM, Software Development, Analytics, Linux, Start-ups, Product Marketing, Agile Methodologies, SEO, Salesforce.com, Lead Generation, WebTrends Analytics, Online Advertising, Program Management, Systems Analysis, Software Documentation, Scrum, Web Services, Software Engineering, Integration
Languages:
English, Japanese
Certifications:
Google Adwords Certified Professional
Systems And Methods Of Supervising Contacts
US Patent:
8396205, Mar 12, 2013
Filed:
Jan 11, 2012
Appl. No.:
13/348462
Inventors:
Jason Lowry - Salt Lake City UT, US
Matthew Lawrence Page - Sandy UT, US
Taylor Henry White - Holladay UT, US
Nicholas Bauer Ramond - Draper UT, US
Brian Douglas Minert - Orem UT, US
Matthew Lawrence Page - Sandy UT, US
Taylor Henry White - Holladay UT, US
Nicholas Bauer Ramond - Draper UT, US
Brian Douglas Minert - Orem UT, US
Assignee:
Incontact, Inc. - Midvale UT
International Classification:
H04M 3/00
US Classification:
37926512, 37926501, 37926505, 37926506, 37926507, 37926513
Abstract:
Methods and apparatus for automatically prioritizing contacts in a contact handling system for the purpose of monitoring are disclosed. The method can include a plurality of contacts, each contact being associated with a particular agent and a particular customer. The method can include comparing an attribute associated with each contact to a priority factor. The method can include assigning each contact a supervision priority based on the comparison of the attribute of each contact to the priority factor associated with the attribute. The method can include presenting a first contact of the plurality of contacts to a supervisor at a supervisor workstation based on the priority assigned each contact. The method can include displaying a representation of the first contact at a display associated with the supervisor workstation.
Systems And Methods Of Contact Monitoring
US Patent:
2013017, Jul 11, 2013
Filed:
Jan 11, 2012
Appl. No.:
13/348460
Inventors:
Jason Lowry - Salt Lake City UT, US
Matthew Lawrence Page - Sandy UT, US
Taylor Henry White - Holladay UT, US
Nicholas Bauer Ramond - Draper UT, US
Brian Douglas Minert - Orem UT, US
Matthew Lawrence Page - Sandy UT, US
Taylor Henry White - Holladay UT, US
Nicholas Bauer Ramond - Draper UT, US
Brian Douglas Minert - Orem UT, US
Assignee:
inContact, Inc. - Midvale UT
International Classification:
H04N 7/18, H04M 3/00
US Classification:
348 77, 37926506, 348E07085
Abstract:
Methods and apparatus for monitoring communication of contacts for identifying contacts for potential supervision are disclosed. The method can include electronically monitoring communication between an agent and a customer associated with a contact. The method can include monitoring the communication for one or more characteristics of the communication. The method can include automatically identifying, based on the one or more characteristics of the communication, that the contact includes a risk of producing a negative customer response. The method can include presenting the identified contact to a supervisor.