Position:
Technical Project Manager at eGain Communications
Location:
Greater Salt Lake City Area
Work:
eGain Communications
since 2010
-
Technical Project Manager
Citigroup
Oct 2007 - Dec 2008
-
Business Analyst Manager; Vice President Delivery Strategy and Deployment
Discover
Aug 1999 - Oct 2007
-
Manager
University of Utah
1992 - 1993
-
Computer Assoc
Education:
University of Denver - Daniels College of Business 1997 - 1999
MIM, International Studies & Business Administration
University of Utah 1992 - 1996
Bachelor of Arts, Political Science - International Studies
Skills:
Operations Management, Leadership, Strategy, Strategic Planning, Process Improvement, Call Center, SDLC, Project Management, Change Management, IT Management, Access, Requirements Gathering, Business Analysis, Vendor Management, Performance Management, Requirements Analysis, Software Project Management, Visio, Analytics, Windows
Interests:
Strategic Planning, Industry Benchmarking, Triathlons
Honor & Awards:
DFS - President's Plate, 2007