Work:
Tyco Integrated Security - Rochester, NY
Operations Manager- National Account Support
ADT Security Services, Inc - Rochester, NY
Region Manager- Central US- Dispatch Operations
ADT Security Services, Inc - Rochester, NY
Team Manager- Internal and External Customer Service
ADT Security Services, Inc - Rochester, NY
Team Leader- Southeast US- Dispatch Operations
ADT Security Services, Inc - Rochester, NY
Customer Service Representative- 3rd Shift
Education:
Embry-Riddle
B.S. in Aeronautics
Aeronautical University - Daytona Beach, FL
Genesee Community College - Batavia, NY
A.S. in Mechanical Engineering Program
Skills:
Six Sigma Greenbelt (DMAIC), Proficient in MS Office Suite (Advanced level, not including Access), Strong analytical and complex problem solving skills, Strong organizational and communication skills both verbal and written, Able to manage multiple projects and initiatives simultaneously