Position:
Team Leader Of Operations TSC at American Express
Location:
Greater Salt Lake City Area
Work:
American Express
since Nov 2010
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Team Leader Of Operations TSC
American Express
Feb 2009 - Nov 2010
-
Team Leader CCSG high touch sales
American Express
Oct 2006 - Feb 2009
-
Team Leader Operations SAS
American Express
Jun 2007 - Nov 2008
-
Employee Engagement Leader
American Express
Jun 2005 - Oct 2006
-
Acting Operations Team Leader
American Express
Jun 2004 - Jun 2005
-
Customer Care Professional Service Recovery Team
Education:
University of Phoenix 2006 - 2010
BSB/M, BUSINESS
Skills:
Customer Service, Coaching, Organizational Development, Re-engineering, Customer Experience, Situational Leadership, Team Leadership, Payroll, Delivering Results, Team Building, Team Management, Training, Management, Vendor Management, Operations Management, Call Centers, Recruiting, Customer Satisfaction, Six Sigma, Leadership, Performance Management, Analysis, Credit Cards