Work:
Connextions Net Inc., an Optum Company - Orlando, FL
Telephone Triage Nurse
Florida Hospital Orlando Ask-A-Nurse - Orlando, FL
Telephone Triage Nurse
Physician Associates of Florida, P.A. - Lake Mary, FL
Telephone Triage Nurse
Florida Hospital Orlando - Orlando, FL
Registered Nurse (RN)
Education:
Washington Hospital School of Nursing - Washington, PA
Diploma in Nursing Education
Euclid High School - Euclid, OH
High School Diploma
Skills:
Ability to follow and apply computerized protocols to assess symptoms and provide appropriate advice, patient education and referrals and is an experienced user of Dr. Barton Schmitt's Pediatric Medical Protocols and Dr. David Thompson's Adult Medical Protocols.. Ability to develop a rapport with client members to influence positive patient behavior. Excellent judgment and analytical skills with exceptional attention to details. Comprehensive communication, documentation and problem solving skills with an ability to communicate with supervisors, co-workers and other healthcare providers in a professional manner. Flexible and competent under changing situations with ability to adapt to new contracts, business requirements and expectations in product delivery. Experienced with Microsoft Word and Excel, computer, Internet, multiple line telephone, fax, scanner, copier, and typing skills.