JAMES R LINKHAUER
Vehicle Board in Pittsburgh, PA
License number
Pennsylvania MV195679
Category
Vehicle Board
Type
Vehicle Salesperson
Address
Address
Pittsburgh, PA 15227
Personal information
See more information about JAMES R LINKHAUER at radaris.comName
Address
Phone
236 Willowhaven Dr, Pittsburgh, PA 15227
343 Lincoln Ave, Pittsburgh, PA 15237
Professional information
Speech Analytics - Sr.project Analyst Xerox
Position:
Sr. Project Analyst - Speech Analytics at Xerox
Location:
Greater Pittsburgh Area
Industry:
Outsourcing/Offshoring
Work:
Xerox
- Pittsburgh, Pa since Aug 2009
-
Sr. Project Analyst - Speech Analytics
TeleTech
Oct 2007 - Feb 2009
-
Service Delivery Manager
Rohrich Toyota
Oct 2004 - Oct 2007
-
Sales/Lease Consultant
PRC
2002 - 2004
-
Service Delivery Manager
AT&T
Jan 2000 - Apr 2002
-
External Channel Manager
AT&T
Jul 1999 - Jan 2000
-
Service Delivery Manager
AT&T
Aug 1996 - Jan 2000
-
Strategy Implementation Manager
AT&T
Jun 1989 - Aug 1996
-
Associate Instructor, Customer Service Representative, Operator
Education:
University of Pittsburgh Nov 1989 - Dec 1995
Bachelor of Arts, Communications Bishop Canevin Catholic High School 1981 - 1985
General, General
Bachelor of Arts, Communications Bishop Canevin Catholic High School 1981 - 1985
General, General
Skills:
Speech Analytics, BPO, Call Center, Data Analysis, Windows 7, Microsoft Office, Impact 360, Vendor Management, Process Improvement, Workforce Management, Contact Centers, Customer Service, Change Management, Call Centers, Management, Leadership, Outsourcing, Training, Customer Experience, Sales Operations, Operations Management