JAMES R LEWIS, DDS
Dentist at Duke St, Durham, NC
License number
North Carolina 3288
Category
Dentist
Type
Dentist
Address
Address
708 S Duke St, Durham, NC 27701
Phone
(919) 682-3912
Organization information
See more information about JAMES R LEWIS at bizstanding.comFamily Dentistry - James R Lewis DDS
708 S Duke St, Durham, NC 27701
Categories:
Dentists
Phone:
(919) 682-3912 (Phone)
Professional information
Dr. James R Lewis, Durham NC - DDS (Doctor of Dental Surgery)
Specialties:
Dentistry
Address:
708 S Duke St, Durham 27701
(919) 682-3912 (Phone)
(919) 682-3912 (Phone)
Languages:
English
Education:
Medical School
Graduates of Institutions Not Listed As Medical Schools
Graduates of Institutions Not Listed As Medical Schools
James Lewis - Durham, NC
Work:
City of Durham Parks and Recreation Department
Custodian City of Durham Parks and Recreation Department - Durham, NC
Custodian Biscuitville - Durham, NC
Biscuit Maker and Cook Hotel Europa - Durham, NC
Dishwasher and cook Githens Middle School - Durham, NC
Custodian Duke Hospital - Durham, NC
Housekeeper Aunt Sue's Doughnut Shop - Durham, NC
Maker/ Cashier
Custodian City of Durham Parks and Recreation Department - Durham, NC
Custodian Biscuitville - Durham, NC
Biscuit Maker and Cook Hotel Europa - Durham, NC
Dishwasher and cook Githens Middle School - Durham, NC
Custodian Duke Hospital - Durham, NC
Housekeeper Aunt Sue's Doughnut Shop - Durham, NC
Maker/ Cashier
Education:
Hillside High School - Durham, NC
Diploma
Diploma
James Lewis - Durham, NC
Work:
Human Development Services - Port Chester, NY
PSS Dept. of Labor - White Plains, NY
Peer Specialist
PSS Dept. of Labor - White Plains, NY
Peer Specialist
Education:
Vocational Rehabiliation - Durham, NC
Peer Support Specialist Certification in Substance Abuse Treatment/Mental Health
Peer Support Specialist Certification in Substance Abuse Treatment/Mental Health
James R Lewis, Durham NC
Specialties:
Dentist
Address:
708 S Duke St, Durham, NC 27701
Interactive Voice Response (Ivr) System Call Interruption Handling
US Patent:
8374317, Feb 12, 2013
Filed:
May 7, 2009
Appl. No.:
12/436943
Inventors:
Peeyush Jaiswal - Research Triangle Park NC, US
James R. Lewis - Research Triangle Park NC, US
James R. Lewis - Research Triangle Park NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
H04M 1/64, H04B 7/00, H04L 12/66
US Classification:
379 8804, 370228, 370331, 370336, 370352, 379 8801, 379 8823, 37910101, 37914207, 37920901, 4554141, 455416, 455423, 455519
Abstract:
Embodiments of the present invention address deficiencies of the art in respect to interactive voice response (IVR) system session management and provide a method, system and computer program product for call interruption handling in an IVR data processing system. In an embodiment of the invention, a method for call interruption handling in an IVR data processing system can include detecting a call interruption of a telephone call between a caller and an IVR system during an established IVR session for the caller. The method also can include saving state information for the established IVR session in connection with the caller in response to detecting the call interruption. The method further can include determining a call back number for the caller and initiating a call back of the caller from the IVR system using the call back number of the caller thereby re-establishing an IVR session for the caller. Finally, the method can include restoring the saved state information for the re-established IVR session for the caller.
Interactive Voice Response (Ivr) System Call Interruption Handling
US Patent:
8494122, Jul 23, 2013
Filed:
Feb 28, 2012
Appl. No.:
13/407720
Inventors:
Peeyush Jaiswal - Research Triangle Park NC, US
James R. Lewis - Research Triangle Park NC, US
James R. Lewis - Research Triangle Park NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
H04M 1/64, H04W 24/00, G06F 3/14
US Classification:
379 8804, 345440, 370351, 379 76, 379 8823, 37926608, 379309, 379393, 455408, 455423, 455450, 4554521, 711170, 718102, 725 38
Abstract:
Embodiments of the present invention address deficiencies of the art in respect to interactive voice response (IVR) system session management and provide a method, system and computer program product for call interruption handling in an IVR data processing system. In an embodiment of the invention, a method for call interruption handling in an IVR data processing system can include detecting a call interruption of a telephone call between a caller and an IVR system during an established IVR session for the caller. The method also can include saving state information for the established IVR session in connection with the caller in response to detecting the call interruption.