Position:
Solutions Engineer at support.com
Work:
support.com
since Dec 2008
-
Solutions Engineer
IBM
Mar 2007 - Oct 2008
-
Systems Managment Specialist
verizon
2000 - 2001
-
technical support
Aperian
1999 - 2000
-
Network Specialist
Dell
1996 - 1999
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Technical support
Skills:
Technical Support, Windows, Troubleshooting, Customer Service, Remote Desktop, Networking, Computer Hardware, Computer Repair, Operating Systems, Hardware, Windows 7, Data Center, Servers, Active Directory, XP