JAMES PATRICK MCDONALD
Student, Health Care at Harry Hines Blvd, Dallas, TX

Retail

Ticket Evolution - Plano, TX
Customer Service / Client Relations Specialist Hilton Reservations & Customer Care - Guest Assistance - Carrollton, TX
Assistant Supervisor Hilton Reservations & Customer Care - Guest Assistance - Carrollton, TX
Guest Assistance Specialist Embassy Suites - Dallas, TX
Night Auditor Norwegian Cruise Line - S.S. Pride of America - Honolulu, HI
Junior (Back) Server The Melting Pot Restaurant - Dallas, TX
Server/Trainer Elite Circle Grille
Server/Trainer/Closer AMF Funfest - Entertainment Center - Addison, TX
Event Host Supervisor

Technology advancements & development, Mobile devices, Hospitality, Computers, Computer Navigation, Working Knowledge of Microsoft Office, Delivering Exceptional Customer Service, Working Knowledge of Mac OS, Trainer, Working Knowledge of Windows XP/Vista/7 OS, Customer Service Training, Working Knowledge of iWorks, Professional Phone Etiquette, Peer Mediation, Exceptional & Professional Verbal Skills, Peer Leadership, Customer Satisfaction, Customer Service Representatives, Reservation Booking

Shield Retail Solutions
President/CEO Retail Broker Emerge Technologies - Coppell, TX
Account Executive Dallas Cowboys New Stadium - Dallas, TX
Account Executive Dallas Desperados - Dallas, TX
Sales Manager/ Sr. Account Executive Mandalay Baseball - Frisco, TX
Corporate Marketing Manager/Group Sales Coordinator Dallas Cowboys Football Club - Dallas, TX
Football Operations Intern

Patrol Sergeant at Tarrant County

Government Administration

Captain at WSLLC

Public Safety

Captain fire department at WSLLC

Public Safety

admin at NASA

Aviation & Aerospace