JAMES P ROBINSON, MA
Audiology at Market St, Olympia, WA

8001003, Aug 16, 2011

Sep 28, 2007

11/864521

James G. Robinson - Olympia WA, US
Terrance R. Nightingale - Marysville WA, US
Scott Allen Mongrain - Seattle WA, US

Amazon Technologies, Inc. - Reno NV

G06Q 30/00

705 1453, 705 729, 705 732

A computing system for searching for and identifying data repository deficits includes an interactive database of items, a data repository that stores a first type of information related to items, a search engine configured to identify items that do not have an amount of the first type of information that meets a first threshold, a candidate selection interface that provides functionality for the user to select an item from recommended candidate items needing the first type of information, a user interface via which the user can provide the first type of information for an item selected by the user, a game system configured to calculate for a game scores and rankings based at least in part on data stored in the data repository.

8392360, Mar 5, 2013

Aug 31, 2010

12/872994

Russell A. Dicker - Seattle WA, US
Brandon W. Farrell - Seattle WA, US
Joseph King - Seattle WA, US
James G. Robinson - Olympia WA, US

Amazon Technologies, Inc. - Reno NV

G06F 7/00, G06F 17/00

707608, 707722, 715751, 715753

Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.

8108255, Jan 31, 2012

Sep 27, 2007

11/863094

James G. Robinson - Olympia WA, US
Terrance R. Nightingale - Marysville WA, US
Scott Allen Mongrain - Seattle WA, US

Amazon Technologies, Inc. - Reno NV

G06Q 30/00

705 1444, 705 267, 705347

A system includes an interactive item catalog and a data repository that stores purchase histories for users, first reviews for items submitted by users, and first review helpfulness scores. A search engine system identifies catalog items that do not have reviews from users. The system includes a user interface that enables the user to select an item identified by the search engine system as not having user reviews. The systems includes review entry user interface via which the user can enter a first review for an item selected by the user. A game system is configured to calculate for a first review game first review scores and first review rankings for users based at least in part on data stored in the data repository and the first review scores. The system includes an interface configured to provide information to users related to their first review scores and rankings.

2013001, Jan 17, 2013

Sep 14, 2012

13/619750

Russell A. Dicker - Seattle WA, US
Brandon W. Farrell - Seattle WA, US
Joseph King - Seattle WA, US
James G. Robinson - Olympia WA, US

G06F 17/30

707758, 707E17009

Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.

8290811, Oct 16, 2012

Aug 2, 2011

13/196799

James G. Robinson - Olympia WA, US
Terrence R. Nightingale - Marysville WA, US
Scott Allen Mongrain - Seattle WA, US

Amazon Technologies, Inc. - Reno NV

G06Q 10/00, G06Q 30/00, G06F 7/00, G06F 15/16

705 732, 705 729, 705 1453, 705 267, 705347, 707603, 709203

A computing system for searching for and identifying data repository deficits includes an interactive database of items, a data repository that stores a first type of information related to items, a search engine configured to identify items that do not have an amount of the first type of information that meets a first threshold, a candidate selection interface that provides functionality for the user to select an item from recommended candidate items needing the first type of information, a user interface via which the user can provide the first type of information for an item selected by the user, a game system configured to calculate for a game scores and rankings based at least in part on data stored in the data repository.

8122371, Feb 21, 2012

Dec 21, 2007

11/963309

Thomas L. Keller - Renton WA, US
James G. Robinson - Olympia WA, US
Scott Allen Mongrain - Seattle WA, US
Oystein Hernes - Everson WA, US

Amazon Technologies, Inc. - Reno NV

G06F 3/048

715780, 715764, 715781

Criterion-based feedback allows users to provide useful information in a quick and easy to understand fashion. When information for an item is relayed to a user, the user is provided with the ability to provide feedback for any criteria relating to the item. In some embodiments, this feedback takes the form of a submission of a response to a question or statement pertaining to a criterion for the item. The user is able to create new responses if the existing responses do not adequately convey the feedback that the users wishes to submit. Further, a user can also submit entirely new questions and/or statements, along with corresponding new responses, that correspond to a criterion relating to the item. Such an approach provides flexibility for users to quickly and easily provide feedback on specific criteria that might be useful for other users viewing information for that item.

8195522, Jun 5, 2012

Jun 30, 2008

12/165490

Samuel S. Sonne - Seattle WA, US
Pranav Dandekar - Seattle WA, US
James G. Robinson - Olympia WA, US
Anne R. Marshall - Seattle WA, US
Sameer R. Rajyaguru - Bellevue WA, US

Amazon Technologies, Inc. - Reno NV

G06Q 30/00

705 262

Techniques are described for assessing users who provide content, such as based on the provided content and/or on aspects of how/when the content is provided. In at least some situations, the users being assessed are author users who create some or all of the content that they provide, while in other situations users may provide other types of content (e. g. , content that is identified and/or selected by the users, but not created by the users). Assessment of the content-providing users may be performed in various manners, such as to generate one or more user contribution scores or other user contribution ratings for some or all such users, such as to reflect a combination of multiple factors (e. g. , a quantity of pieces of content provided by a user, a recency of providing some or all of the content pieces, an assessed quality of the provided content pieces, etc. ).

8290925, Oct 16, 2012

Nov 15, 2010

12/946143

Balamurugan Anandan - West Lafayette IN, US
Logan Luyet Dillard - Seattle WA, US
James G. Robinson - Olympia WA, US

Amazon Technologies, Inc. - Reno NV

G06F 17/30

707707

Disclosed are various embodiments for locating product references in community content. Character sequences (n-grams) are extracted from a page of text content. Each n-gram is evaluated as a potential product reference using a product catalog search for the n-gram or a conditional probability for the n-gram. The conditional probability is obtained from behavior-based search data. When the search was used for the evaluation, each n-gram is found to be a potential product based on results from the product catalog search. When the behavior-based search data was used for the evaluation; each n-gram is found to be a potential product based on the conditional probability exceeding a threshold.

8290823, Oct 16, 2012

Sep 22, 2010

12/888300

James G. Robinson - Olympia WA, US
Terrence R. Nightingale - Marysville WA, US
Scott Allen Mongrain - Seattle WA, US
Thomas L. Keller - Renton WA, US

G06Q 30/00, G06F 17/30

705 261, 705 271, 705 267

Techniques described enable an entity, such as a company employing an e-commerce website, to leverage user-provided content, such as customer reviews of an item, to better customers' shopping experiences. To do so, customer reviews pertaining to an item may be examined to determine if the reviews contain links to other items. These links within the customer reviews may then be aggregated and sorted (e. g. , ranked) according to certain criteria. The links may be sorted based on a number of times that the links are used in the reviews and/or on ratings of the items associated with the links. One or more of the links may then be displayed on the website. For instance, these links may appear on an item review page adjacent the customer reviews. Customers navigating to the item review page may then peruse the customer reviews as well as the displayed links that customers have used within the reviews.