Position:
L1 Software Storage & SAN Support Specialist at IBM
Industry:
Information Technology and Services
Work:
IBM
- Dallas/Fort Worth Area since Jun 2010
-
L1 Software Storage & SAN Support Specialist
Computer Specialists Inc.
- Oakland, California Nov 2005 - Aug 2008
-
Senior Field Engineer
Signature Technology Group
Nov 2005 - Aug 2008
-
Account Manager / Senior Computer Engineer
EMC
Jan 1999 - Jan 2002
-
District Service Manager
EMC CORPORATION
Jan 1995 - Jan 2002
-
Account Manager / Senior Technician
EMC
Jan 1997 - Jan 1999
-
Strategic Account Manager
United Parcel Service
Jan 1995 - Jan 1997
-
Senior Customer Service Engineer
IBM Corporation
Jan 1985 - Jan 1995
-
Senior Customer Service Engineer
Education:
Howard University 1976 - 1978
Skills:
Data Center, Hardware, Storage, Computer Hardware, SAN, Cisco, Troubleshooting, Servers, Operating Systems, Disaster Recovery, Customer Relations, Windows, Active Directory, Problem Solving, Virtualization, VMware, NAS, Cisco Technologies