DR. JAMES JOSEPH JACKSON, LCDC
Social Work at Oak Springs Dr, Austin, TX

2012003, Feb 9, 2012

Aug 6, 2010

12/852190

James JACKSON - Austin TX, US
Philip Cunetto - Austin TX, US
Mehrad Yasrebi - Austin TX, US

AT&T Intellectual Property I, L.P. - Reno NV

H04M 3/50, G10L 15/26

379 9324, 704235, 704E15043

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed.

2010029, Nov 18, 2010

May 12, 2009

12/464564

James Jackson - Austin TX, US
Mehrad Yasrebi - Austin TX, US

AT&T Intellectual Property I, LP - Reno NV

G06F 15/16

709206

A system and method for depositing and retrieving message using an accessibility service, such as TTY, within a unified messaging platform. A unified messaging platform is configured to receive accessibility service signals and convert those signals into a text-based encoding that is then stored as a message within the unified messaging platform for later retrieval. The unified messaging platform is further configured to retrieve messages and re-encode the message into a format compatible with the accessibility service. Audio recordings can be converted to a text-encoding via an automated speech recognition module, and text encodings can be converted to accessibility signals, which are transmitted to the user of the accessibility service.

2011009, Apr 21, 2011

Oct 20, 2009

12/589209

Chaoxin Qiu - Austin TX, US
James E. Jackson - Austin TX, US
Mehrad Yasrebi - Austin TX, US

G06F 15/16, G06F 15/173

709224, 709245, 709235

A mechanism is provided for recovering from a catastrophic failure that results in a large number of user endpoints attempting to come on line simultaneously after an NGN is restored. In an enhanced DNS load balancer, DNS queries from the user end points relating to a particular NGN edge device are selectively dropped if a rate of queries for the particular edge device suddenly increases or exceeds a threshold. The query dropping may also be based in part on the class of service assigned to the user endpoint.

2011013, Jun 9, 2011

Dec 9, 2009

12/634626

Mehrad YASREBI - Austin TX, US
James JACKSON - Austin TX, US

AT&T INTELLECTUAL PROPERTY I, L.P. - Reno NV

G06F 17/30, G10L 15/26

707748, 704235, 704E15043, 707E17059

Profile information and other information about users are received from information sources into a unified messaging platform. Multimedia messages and files for users are converted to text using approximation algorithms. Text and multimedia messages and files for users are analyzed using confidence scores and thresholds. Profile information, file keyword information and message keyword information are used to identify and transmit a limited amount of information about users to information consumers and content service providers. Information consumers and content service providers can customize their content that is presented to users.

2012007, Mar 29, 2012

Nov 30, 2011

13/307974

James Jackson - Austin TX, US

H04L 12/66

370352

Methods and apparatus to provide a call-associated content service to voice over Internet protocol (VoIP) devices are disclosed. An example method includes performing a telephone number database query at a call session control function server to obtain a first uniform resource identifier for a destination and to obtain a second uniform resource identifier for the destination, establishing a first communication session to the destination based on the first uniform resource identifier, and initiating a second communication session on behalf of a calling device to the destination based on the second uniform resource identifier, the destination to provide content associated with the first communication session via the second communication session.

2012028, Nov 8, 2012

Jul 13, 2012

13/548806

James Jackson - Austin TX, US
Mehrad Yasrebi - Austin TX, US

AT&T INTELLECTUAL PROPERTY I, L.P. - Atlanta GA

H04M 3/42

379 8822

Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.

2013000, Jan 3, 2013

Jun 30, 2011

13/174142

Chaoxin Qiu - Austin TX, US
James Jackson - Austin TX, US
Mehrad Yasrebi - Austin TX, US

AT&T INTELLECTUAL PROPERTY I, L.P. - Atlanta GA

G06F 15/173

709223

A method includes receiving a message at a server. The message indicates that a network is unable to fulfill a request for media content for a user device. The method may also include sending, from the server to the user device, an offer to inform the user device when the network is able to fulfill the request.