Work:
United Health Group - Phoenix, AZ
Sr. Business Analyst/Lead Trainer/Curriculum Designer
Avery Dennison - Mentor, OH
Project Coordinator
IBM - Nationwide
Regional Manager
IBM - Nationwide
Site Lead Trainer
Allcare Dental and Dentures
Office Manager
360 Vision
Project Training Consultant
IBM - Nationwide
Lead Point of Sale Trainer
Strategic Alliance Marketing - Scottsdale, AZ
Management Consultant
StarHRG - Phoenix, AZ
Quality Assurance Consultant
Insurance.com
Sales Manager
Progressive Insurance
New Hire Coach/Direct Sales Rep II
Education:
Hondros College
Certificate in Property and Casualty Insurance
Lakeland Community College
Associates in Business Administration
Hondros College
Certificate in Life and Health Insurance
Mentor High School - Mentor, OH
Skills:
Additional Skills/Software and Applications Used DOD Security Clearance (Inactive), Six Sigma, CRM, Sharepoint, PeopleSoft, Lotus Notes, Captivate, SnagIT, AS400, SurePos ACE (IBM Point of Sale), MS Project 2003/2007, MS Visio, MS Office, IBM LMS, Saba LMS, Siebel. FastTrack, Oracle, System and Network implementation, Macess, Facets, iLead, NICE, COSMOS, GPS, MS Outlook, Citrix, Ingenix, Fieldglass, Validation, Testing, Business Process Analysis and Improvement, CPT Coding, Claims, Utilization Management.