Position:
Escalation Engineer | Contact Center at eLoyalty, a TeleTech Company
Work:
eLoyalty, a TeleTech Company
- Greater Boston Area since Jul 2012
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Escalation Engineer | Contact Center
eLoyalty
- Greater Boston Area Oct 2011 - Jul 2012
-
Operations Manager
Carousel Industries
- Greater Boston Area Jun 2011 - Oct 2011
-
VOIP Engineer / Technical Lead
Brown Rudnick LLP
- Boston, MA Apr 2011 - Jun 2011
-
Telecommunications Associate
BlackRock
- Boston, MA Jun 2007 - Apr 2011
-
Telecommunications Associate
Investors Bank & Trust
- Boston, MA Mar 2006 - Jun 2007
-
Telecommunications Analyst
Vantage Deluxe World Travel
- Boston, MA Apr 2004 - Mar 2006
-
Systems Analyst
John Hancock
- Boston, MA 2002 - 2003
-
Systems Analyst (Co-Op)
Albany International
- Mansfield, MA 1999 - 2001
-
Systems Analyst (Co-Op)
Education:
Northeastern University 1998 - 2003
Skills:
Telecommunications, Project Management, Troubleshooting, Cisco Technologies, Cisco Call Manager, Servers, Data Center, Networking