Work:
JPMorgan Chase
AVP- Homeownership Center Manager
IBM/Lending Business Processing Services - Research Triangle Park, NC
AVP- Loss Mitigation High Risk Portfolio Manager
RBC - Raleigh, NC
Sr. Analyst Loss Mitigations
Barclays Capital Bank/Homeq Servicing
Portfolio Manager Loss Mitigations- Establishes
GLOUCESTER COUNTY FEDERAL SAVINGS BANK
Manager, Loan Servicing
BANK OF AMERICA - Boston, MA
Call Center Sr. Analyst- Managed
Education:
University of Iowa
accordance
Career
AFFILIATIONS, RECOGNITION AND CERTIFICATIONS
Skills:
A metrics-driven call center operations and site leader with history of reducing costs: increasing productivity and maximizing customer service in tough competitive markets. Broad base of proficiencies in call center management,