JAMES DAVID WILLIAMS
Pilots at Trimble Ave, Cary, NC

License number
North Carolina A4061972
Issued Date
Mar 2016
Expiration Date
Mar 2017
Category
Airmen
Type
Authorized Aircraft Instructor
Address
Address
301 Trimble Ave, Cary, NC 27511

Professional information

James Williams Photo 1

James Williams - Cary, NC

Work:
JPMorgan Chase
AVP- Homeownership Center Manager
IBM/Lending Business Processing Services - Research Triangle Park, NC
AVP- Loss Mitigation High Risk Portfolio Manager
RBC - Raleigh, NC
Sr. Analyst Loss Mitigations
Barclays Capital Bank/Homeq Servicing
Portfolio Manager Loss Mitigations- Establishes
GLOUCESTER COUNTY FEDERAL SAVINGS BANK
Manager, Loan Servicing
BANK OF AMERICA - Boston, MA
Call Center Sr. Analyst- Managed
Education:
University of Iowa
accordance
Career
AFFILIATIONS, RECOGNITION AND CERTIFICATIONS
Skills:
A metrics-driven call center operations and site leader with history of reducing costs: increasing productivity and maximizing customer service in tough competitive markets. Broad base of proficiencies in call center management,


James Williams Photo 2

System And Method For Using Multiple Calls To Provide Feature Support In A Handoff Environment

US Patent:
2006020, Sep 14, 2006
Filed:
Mar 8, 2005
Appl. No.:
11/076388
Inventors:
Ramanathan Jagadeesan - San Jose CA, US
Bich Nguyen - Los Altos CA, US
David Daiker - Chapel Hill NC, US
James Williams - Cary NC, US
International Classification:
H04M 3/42
US Classification:
455414100
Abstract:
A method for providing feature support is provided that includes receiving, by a mobile station, multiple cell calls and coordinating media associated with the cell calls in order to make a feature of the mobile station functional for an end user of the mobile station. The feature is invoked after the mobile station has roamed from an enterprise network to a cellular network and experienced a handoff.


James Williams Photo 3

System And Method For Routing Calls

US Patent:
7974277, Jul 5, 2011
Filed:
Feb 28, 2005
Appl. No.:
11/068429
Inventors:
Ho Bao - Richardson TX, US
Scott A. Henning - Plano TX, US
Christopher E. Pearce - Dallas TX, US
James David Williams - Cary NC, US
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 12/28, H04L 12/56, H04M 7/00
US Classification:
370389, 370401, 37922112
Abstract:
Routing calls includes receiving a call request at a call manager from a first endpoint. The call request includes a uniform resource identifier that associates with a second endpoint. A determination is made whether the call request associates with the call manager that received the call request. To route the call request, the call manager searches a call search space for a match to the call request. The call manager communicates the call request to the routing target.