Position:
Sr. Analyst, Customer Insights at JetBlue Airways
Location:
Greater Salt Lake City Area
Work:
JetBlue Airways
- Greater Salt Lake City Area since Jan 2012
-
Sr. Analyst, Customer Insights
JetBlue Airways
Sep 2012 - Dec 2012
-
Acting Manager, Customer Insights
JetBlue Airways
Apr 2011 - Jan 2012
-
Analyst, Customer Insights
ATK Aerospace Systems
Jul 2009 - Oct 2010
-
IT Project Manager Internship
Air Serv Corporation
- Greater Salt Lake City Area May 2005 - Jul 2009
-
Duty Manager
Education:
Weber State University 2009 - 2010
MBA, Business Administration/Marketing
University of Utah - David Eccles School of Business 2005 - 2008
Bachelor of Science, Information Systems
Skills:
SQL, Net Promoter Score, Statistical Modeling, Forecasting, Voice of the Customer, Data Analysis, Market Research, Customer Insight, Customer Intelligence, SPSS, Business Intelligence, Customer Loyalty, Text Analytics, Customer Experience, Airlines, Airports, Aviation Industry, Process Improvement, Omniture, Web Analytics, Social Media, Analytics, Access