Work:
ASPECT Software
Sr Customer Support Engineer
Saargummi
IT Administrator
Self Employed
Help Desk/Contractor
3M Contract - Tek Systems - Huntsville, AL
IT Specialist
SAIC - Huntsville, AL
Technical Support Specialist
InfoPro Corporation - Huntsville, AL
NASA Information Support Center - Help Desk Specialist
DirecTV - Huntsville, AL
Operations - Team Supervisor/Team Lead
Decision Consultants - Austin, TX
Resource Manager
VeriSign - Mountainview, California, US
Enterprise/Affiliate Technical Support Call Center Manager
Keane, Inc - Seattle, WA
Senior Project/Quality Call Center Manager
Sierra On-Line, Inc - Seattle, WA
Technical Support Technician/ On-line Support Manager
Education:
Athens State College - Athens, AL
Bachelor of Science in Computer Information Systems