Work:
Amazon.com
Senior Operations Manager, Change Manager
Amazon.com - Hazleton, PA
Operations Manager, Transshipment Outbound (Amazon Pathways MBA Program graduate)
LULU PRESS/ ENTERPRISES - Raleigh, NC
Global Marketing & Fulfillment Intern
LULU PRESS/ ENTERPRISES - Chapel Hill, NC
Marketing & Sales Intern
WEASTO COMPANY, LTD
General Manager & Co-Founder
TRANSN INFORMATION TECHNOLOGY CO., LTD
Vice General Manager
SJTU SUNWAY INFORMATION TECHNOLOGY CO., LTD
Vice General Manager
e21 TECH COMPANY
Marketing and Sales
SHINEWAVE INTERNATIONAL INC.
IBM Quality Assurance Team Leader/Software Localization Engineer
Education:
DUKE UNIVERSITY, The Fuqua School of Business - Durham, NC
Master of Business Administration in Marketing, Strategy and Operations
NATIONAL TAIWAN UNIVERSITY
Bachelor of Arts in Bachelor of Business Administration in International Business, Bachelor of Arts in Chinese Literature
Skills:
Lean, Six Sigma, Continuous Improvements; Conducted Competitive Analysis, Customer Segmentation, Customer Lifetime Value, Customer Experience, Marketing Campaign, Net Promoter Score (NPS), Software Localization, Negotiation, Vendor Management, Project Management, Product Management, Inventory Management, ISO, QMS, SOX compliance, CRM, M&A (Merger and Acquisition), Strategy, Marketing, Service Operations, Logistics, and Supply Chain Management.