Inventors:
Karl Potts - Birmingham AL, US
Henry White - Jacksonville FL, US
International Classification:
H04M001/64, G06F015/16
Abstract:
A method, system, and apparatus for provisioning recorded announcements onto recorded announcement equipment of a telecommunications network. In one embodiment, a user downloads a desired announcement from a database through a computer network and onto a computer, and then uploads the announcement from the computer to a particular recorded announcement unit. In another embodiment, a user remotely administers a transfer of a digital audio file from a database through a network and to a particular recorded announcement unit. The recorded announcement equipment can reside in any appropriate node of the telecommunications network, including within a central office or within a service node that provides announcements for a plurality of central offices.