HELEN LAM, PHARMD
Pharmacy at Sullivan Ave, Daly City, CA

Operations Manager at Cloth & Dagger

Design

Cloth & Dagger - San Francisco Bay Area since Mar 2012 - Operations Manager MSA - The Safety Company - Greater Pittsburgh Area May 2011 - Jul 2011 - Intern Plant Construction Company Dec 2006 - Jul 2010 - Assistant Project Manager City and County of San Francisco, DPW Jan 2006 - Sep 2006 - Student Trainee

Carnegie Mellon University 2010 - 2011
MS, Product Development University of California, Berkeley 2003 - 2007
Bachelors of Science, Civil Engineering, Structural Emphasis

Product Design, User-centered Design, Construction

Customer Success Manager (Client Service), Principal at BrightEdge

Computer Software

BrightEdge - San Mateo, CA since Jan 2012 - Customer Success Manager (Client Service), Principal Veracode - San Francisco Bay Area Dec 2010 - Nov 2011 - Customer Success Manager Yahoo! - Greater Los Angeles Area Jun 2008 - Feb 2009 - Senior Manager, Network Quality Infosys Consulting - Greater Los Angeles Area Jul 2004 - Jun 2008 - Senior Consultant A La Mode Furnishings - Greater Los Angeles Area Dec 2000 - Aug 2002 - Chief Operating Officer (COO) PwC Consulting - Greater New York City Area Sep 1997 - Oct 2000 - Research Consultant

Cornell University - S.C. Johnson Graduate School of Management 2002 - 2004
Wellesley College 1993 - 1997

SaaS, Program Management, Strategy, CRM, Start-ups, Business Process Improvement, Management Consulting, Business Development, Competitive Analysis, Business Intelligence, Business Strategy, Management, Change Management, Online Advertising, Market Research

Research Assistant at De’Broski Herbert, Ph.D. Lab

Biotechnology

De’Broski Herbert, Ph.D. Lab since Sep 2012 - Research Assistant Tawny Mata (Bryce Falk, Ph. D Lab) Jul 2011 - Aug 2011 - Research Assistant Barry Wilson, Ph. D Lab Sep 2010 - Jun 2011 - Research Assistant Genome and Biomedical Sciences Facility Sep 2009 - Aug 2010 - Laboratory Intern

San Francisco State University 2012 - 2014
M.S. Biomedical Science, Concentration in Biotechnology University of California, Davis 2007 - 2011
B.S. Biochemistry and Molecular Biology

National Science Foundation Scholar

QA Specialist (Quality Assurance) at Alexza Pharmaceuticals

Pharmaceuticals

Alexza Pharmaceuticals - Mountain View, CA since Jul 2013 - QA Specialist (Quality Assurance) JANSSEN Alzheimer Immunotherapy Oct 2012 - Feb 2013 - Research Associate II (Bioanalytical) JANSSEN Alzheimer Immunotherapy - South San Francisco, CA Apr 2011 - Sep 2012 - Research Associate II (Analytical Development / Quality Control & Analytical QA) Elan Pharmaceuticals - South San Francisco, CA Aug 2007 - Mar 2011 - Research Associate II (Analytical Development / Clinical Quality Control) Pets Unlimited Nov 2006 - Aug 2007 - Veterinary Assistant Irvine Pet Complex Aug 2003 - Jul 2006 - Veterinary Assistant

volleyball, golf, hiking, cooking, sewing, fine dining, traveling, and career growth

Cloth & Dagger - San Francisco, CA
Co-Founder MSA (Mine Safety Appliances) - Pittsburgh, PA
Intern Plant Construction Company - San Francisco, CA
Project Manager

Carnegie Mellon University - Pittsburgh, PA
MS in Product Development University of California, Berkeley - Berkeley, CA
BS in Civil Engineering

SolidWorks, AutoCAD, MATLAB, Adobe Creative Suite, Rapid prototyping, Machine Shop, User Research

Investment Analyst at Strategic Investment Solutions, Inc.

Financial Services

San Francisco Bay Area

Banking

Commercial Banking, Credit Analysis, Banking, Loans, Credit, Relationship Management, Financial Analysis, Risk Management, Customer Service, Strategic Planning, Business Analysis, Leadership, Team Building

Chinese, Spanish

Banking

Chinese, Spanish