Position:
Senior Manager of Customer Support Services at McAfee
Work:
McAfee
- Denver since Sep 2009
-
Senior Manager of Customer Support Services
MX Logic
Jul 2005 - Sep 2009
-
Director of Support Services
Data393
Jan 2003 - Jul 2005
-
Director of Customer Operations
Huge Hosting
Oct 2001 - Jan 2003
-
Director of Customer Service
First World Communications
2000 - 2001
-
Customer Service Manager
Education:
Indiana University of Pennsylvania 1996 - 1998
MA, Communications Technology and Adult Education
University of Colorado at Colorado Springs 1992 - 1995
Bachelor of Arts, Communications
Colorado College 1991 - 1992
Skills:
SaaS, Cloud Computing, Managed Services, Enterprise Software, Security, Salesforce.com, Technical Support, Customer Service, Customer Satisfaction, Project Management