HEATHER L POLLOCK
Dental Hygienist in Sewickley, PA

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West Liberty University
Bachelor of Science in Dental Hygiene Belmont Technical College
Associate of Science in Computer Graphics / Multimedia Programming

Six years of experience as a registered dental hygienist. Superb interpersonal communication skills with ability to develop excellent patient rapport. Extremely efficient and multi-departmental team player; taking initiative to assist in either administrative or clinical areas. Experienced and successful in selling, and recommending dental products such as Arestin, Atridox, Oral B, Colgate, Phillips, Periostat, Perio Protect, Laser Periodontal Therapy, Invisalign, and any other products that may benefit a patient. Tracking and monitoring department production to increase revenue and meet and/or exceed performance expectations. Giving complex dental information to multiple audiences, and utilizing dental software technology (Caesy), to assist in presentation. Providing in-depth patient education on a variety of conditions, and expert instruction on proper home care techniques or products to assist. Composing narratives for insurance companies and documentation for health records. Scheduling and following up on appointments, generating lists, and reactivating patients through telephone calls, Dentrix or Eaglesoft dental software, or Microsoft Office Suite. Organizing and maintaining an inventory of departmental supplies. Counseling and motivating patients to achieve optimal oral and overall health. Monitoring and Ensuring OSHA compliance as well as staff education.