Position:
Senior Manager, Digital/Web Program Manager for Avaya Global Support Services at Avaya
Work:
Avaya
- Highlands Ranch, CO since Apr 2011
-
Senior Manager, Digital/Web Program Manager for Avaya Global Support Services
Fry, Inc.
Feb 2008 - Jan 2011
-
Program Manager/Sr. Project Manager
Skipping Stones
May 1997 - Feb 2008
-
Owner, Project Manager, Consultant
Siegel & Company
Dec 1995 - Jun 1999
-
Project Manager
Communitec
Jul 1992 - Dec 1995
-
Manager of Editorial Services
Island Consulting Associates
Jul 1988 - Jul 1992
-
Senior Consultant
Education:
Eastern Michigan University
Master of Arts, English (Written Communication)
Eastern Michigan University
Bachelor of Arts, English Language and Literature
Skills:
Change Management, E-commerce, Requirements Gathering, Team Building, Marketing Communications, Management, Conflict Management, Program Management, Business Process, Team Leadership, Project Management, Strategy
Interests:
Staying abreast of online/digital trends and how they shape ecomm and other online experiences; developing web/digital strategies and executing them; staying active and out-of-doors through running, hiking, kayaking, downhill and x-country skiing.
Honor & Awards:
Guest Blogger for Avaya and Fry, Inc.
3 "Hot Site of Month" Awards - Ford Motor Company
BizCom Gold Award - Business Marketing Association
Award of Excellence, Award of Merit, Certificate of Achievement - Society for Technical Communications
Contributing Author - "Technical Communication" and "Journal of Technical Writing and Communication"