Inventors:
Jon Asay - Fruit Heights UT, US
John Bickerstaff - Draper UT, US
Thomas Brenna - Bountiful UT, US
Trisha Erickson - Pleasant Grove UT, US
Greg Fowler - Lehi UT, US
Glen Lewis - South Jordan UT, US
Assignee:
Northwest Research, Inc. - Salt Lake City UT
International Classification:
G06F 17/30
US Classification:
707769, 707803, 707E17014, 707E17044
Abstract:
The processing of data and inventory, particularly with regards to packages having an issue affecting their delivery, is disclosed. Among other things, embodiments of the present disclosure help enable the quick, efficient, and accurate resolution to such issues. In various embodiments, a method performed by a computer program operating on a computer system is disclosed. The method comprises: receiving, by the computer system, an identifier for a package; in response to receiving the identifier, automatically retrieving, by the computer system, a database entry associated with the package from a database in communication with the computer system; determining, by the computer system, based on the database entry, that the package was refused by an intended recipient; and automatically modifying, by the computer system, a status field of the database entry to indicate the package was refused.