Work:
Xactware / Verisk Analytics
ITSM Tools Lead
Various Companies
Consultant
ACS/SPHERION - Sandy, UT
Senior Technical Trainer
Qwest Communications - Salt Lake City, UT
Business Account Manager
Utah Valley University - Orem, UT
Lead Developer
Education:
Utah State University
Masters in English/Technical Communication/Technical Documentation
Utah State University
Bachelors in English