Work:
Technisource/Citibank
Tier 2 Request Fulfillment Analyst
Technisource/Citibank - San Antonio, TX
Tier 1 Helpdesk Analyst
Brush Country Claims - Houston, TX
Field Property Catastrophe Claims Adjuster
USAA - San Antonio, TX
Associate Claims Adjuster Representative
Nationwide Insurance - San Antonio, TX
Personal Lines Service Representative
West Interactive - San Antonio, TX
Personal Lines Service Representative, I
West Interactive - San Antonio, TX
Technical Support Representative
American Security Alarms - San Antonio, TX
Alarm Installation Technician
ESI - Florence, AZ
Construction Electronics Technician
U.S. Navy
Aviation Electronics Technician
Education:
St Phillips College - San Antonio, TX
Business Administration
San Antonio College M&D - San Antonio, TX
Computer Networking Specialist
Skills:
MS Windows 2000 Professional and Server, XP, Vista, Windows 7 Microsoft office suite Remedy (Ticketing System) PC Anywhere Remote Desktop ResolveIT Peregrine Service Now Ticketing System Remedy Ticketing System Radia (Closely Related to Altiris) Active Directory, Windows Deployment Services (WDS)