Work:
Univision
Master Control Operator
Go2IT Group - Miami, FL
Computer Technician
Go2IT Group - Miami, FL
Computer Technician
JBC Electric - Miami, FL
Low Voltage technician
Guadalajara, Jal
Team leader of IT services, Sinapsys Automation
Copextel SA - Havana
Computer Technician
Education:
The Academy - Miami, FL
Information Technology Professional
Instituto Superior Politecnico - Havana
Bachelor of Science in Engineering
Skills:
Maintaining and supporting computer hardware (including PCs, printers, servers, telephones, networks, copiers and fax machines) and computer software (including Windows, Microsoft Office, Windows Server2008). Evaluated new technology (software/hardware), educated users on use of new systems/software/hardware as needed. Prepares and distributes reports, including but not limited to weekly and monthly status reports. Proficient in LAN, and network installation, monitor, and programming. Assisted in installation & updating of software, as well as the setup & troubleshooting of all equipment. Perform administration tasks with Windows Server 2008 AD network accounts. Training and supporting computer users, ability to communicate technical issues with non-technical people. Exceptional customer service skills, account management, follow up, and sales. Ability to self-manage time and resources as well as work in a team environment. Familiarity with editing equipment and softwares