Work:
DTT Surveillance
Technical Support Representative
Helvetia del Caribe
Helpdesk Support / Installer / Customer Support and Service
Salvador Ruffolo Credit Union - Villalba, PR
IT Supervisor
Education:
Universidad Interamericana de Puerto Rico - Ponce, PR
B.S. in Computer Science
Skills:
I have experience troubleshooting our company software and also Windows XP and 7 I have experience working with Windows XP, 7 & 8 as well as Microsoft Office, Open Office, some Linux, some MySQL Database I have experience with WorkView and Vtiger for ticketing system (Call Center) Teamviewer, GotoMeeting and Join.me for remote connection I have experience creating virtual machines using VMware I have experience working with Basis Pro5, Filezilla and Java web based applications I have some experience with Active Directory I have experience with Networks