Position:
Director of Spa and Retail at The Brown Palace Hotel and Spa, Spa Director at Brown Palace Hotel
Work:
The Brown Palace Hotel and Spa
- Greater Denver Area since Aug 2010
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Director of Spa and Retail
Brown Palace Hotel
- Greater Denver Area since Jan 2008
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Spa Director
Marriott Bay Point Golf Resort and Spa
- Panama City, Florida Area May 2004 - Jan 2008
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Spa Director
Turnberry Isles Resort and Club
- Miami/Fort Lauderdale Area Jun 2002 - May 2004
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Spa Supervisor/Manager
Education:
Johnson and Wales University 2000 - 2004
BA, Hospitality Management
Skills:
Spa, Hotels, Luxury, Resorts, Hospitality Industry, Professional Communication, Market Understanding, Guest Satisfaction, Profitability, Retail Management, Customer Retention, Employee Relations, Employee Engagement, Retail Industry, Employee Recognition, Outstanding Customer Service, Hospitality Management, Customer Service, Retail, Customer Satisfaction, Profit, Hospitality, Store Management, Revenue Analysis, Hotel Management, Food & Beverage, Yield Management, Micros, Pre-opening
Honor & Awards:
2013 Top 75 hotel Spas in the US by Conde Nast Traveler
2012 Top 75 Hotel Spas in the US by Conde Nast Traveler
2012 Manager of the Year-The Brown Palace Hotel and Spa
2010 Colorado Hotel and Lodging Association-Employee of the Year for Supervisory-Spa/Recreation
2009 Manager of the Year- The Brown Palace Hotel and Spa
2003 Associate of the year- Turnberry Isles Resort and Club