Position:
CEO at Lynx Learning, LLC, Chief Operating Officer at Business Process Strategies Co
Work:
Lynx Learning, LLC
since Jan 2009
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CEO
Business Process Strategies Co
since 2003
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Chief Operating Officer
Nortel
Oct 2006 - Dec 2008
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Vice President, Lean Six Sigma & Global Quality
The Coca-Cola Company
2001 - 2006
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VP, Business Process Excellence
Honeywell Aerospace
2000 - 2001
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VP, Six Sigma and Quality
GE Capital Mortgage Corp
1996 - 2000
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SVP Six Sigma Quality
U S WEST
1991 - 1996
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Director, Total Quality
Florida Power & Light
1981 - 1991
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Various
United States General Accounting Office
1976 - 1981
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Senior Auditor
Education:
University of Denver - Sturm College of Law 1991 - 1995
JD
Boston University - Graduate School of Management 1975 - 1976
MBA, Accounting
Boston University - School of Management 1972 - 1975
BSBA, Accounting
Skills:
Business Process Improvement, Process Management, Business Process Design, Six Sigma, Process Excellence, Continuous Improvement, TQM, Operational Excellence, Benchmarking, Process Improvement, Business Transformation, Strategic Leadership, Systems Thinking, Customer Focus, Business Process Excellence, Process Engineering, Management, Business Process Re-engineering, Strategy, Quality Management, Business Process, Change Management, Management Consulting, Performance Improvement, Lean Manufacturing, Business Process Mapping, Supply Chain, Training, Value Stream Mapping, Cross-functional Team Leadership, DMAIC, Black Belt, Program Management, Leadership, Kaizen, Quality Assurance, Balanced Scorecard, Organizational Design, Vendor Management, Executive Management, Supply Chain Management, Project Portfolio Management, Outsourcing, Turn Around Management, Kanban, Industrial Engineering, Coaching, Acquisition Integration, Operations Management, Business Strategy
Honor & Awards:
~ Patent for real-time web-based system to collect , analyze , link & present business metrics - 2004
~ Won 2 IQPC Six Sigma team awards - 2005 - Best Design & Best Defect Reduction
~ Distinguished Alumni Award - 2003 - BU School of Management
~ Won GE Captial Six Sigma Best Practice award - 1999 -Business metrics collection/reporting
~ Won USA Today/RIT Quality Cup - 1998