Elizabeth Tamar Wallace
Nursing at Teller, Denver, CO

Veterinary Assistant at Park Hill Veterinary Medical Center

Veterinary

Park Hill Veterinary Medical Center since Mar 2012 - Veterinary Assistant Children's Hospital Colorado Aug 2010 - Dec 2012 - Professional Research Assistant Children's Hospital Colorado Sep 2009 - Oct 2011 - Professional Research Assistant The Children's Hospital of Denver - Department of Behavioral Sciences May 2009 - Sep 2009 - Interning Research Assistant Congregation Emanuel Sep 2000 - Jun 2003 - Receptionist

Bel-Rea Institute of Animal Technology 2012 - 2014
Associate's degree, Veterinary Technology University of Oregon 2004 - 2008
BS, Psychology

Human Resources, Mental Health, Social Work, Clinical Therapy, Pets and House sitting, European History, Dogs

Director Strategy, Planning, and Operations at Microsoft Corporation

Computer Software

Microsoft Corporation - Seattle, WA since Jan 2010 - Director Strategy, Planning, and Operations T-Mobile - Seattle, WA Jan 2004 - Jul 2009 - Vice President Customer Care SoftBank Capital - Denver, CO Jan 1999 - Aug 2003 - Vice President Operations Analysis Comcast - Denver, CO Jan 1996 - Jan 1998 - Vice President Customer Care DDB - Dallas, TX Jan 1992 - Jan 1996 - Executive Director of Client Services Citi - Dallas/, TX 1989 - 1992 - Director Call Center Operations Montgomery Ward - Chicago, IL 1979 - 1989 - Director Call Center Operations

Operations Management, Outsourcing, Vendor Management, Forecasting, Financial Management, Global Delivery, Process Development, Program Management, People Management, Cross-functional Team Leadership, Employee Engagement, Customer Loyalty, Customer Experience, Customer Service, Customer Satisfaction, Customer Retention, Thought Leadership, Strategy Development, Strategic Planning, Data Analysis, Direct Marketing, Brand Loyalty, JD Power, Advertising, Regression Analysis, Predictive Modeling, Service Delivery, Call Centers, Strategy, Management, Product Management

JD Power Customer Service Satisfaction 2005 JD Power Customer Service Satisfaction 2006 v1 JD Power Customer Service Satisfaction 2006 v2 JD Power Customer Service Satisfaction 2007 v1 JD Power Customer Service Satisfaction 2007 v2 JD Power Customer Service Satisfaction 2008 T-Mobile USA CEO Executive Boot Camp – Leadership Challenge CEO Award For Leadership 2005 and 2007