Position:
RMA/ CSR Team Lead at Concentrix
Work:
Concentrix
- Phoenix, Arizona Area since 2006
-
RMA/ CSR Team Lead
IronPort Systems
- Phoenix, Arizona Area Sep 2007 - 2012
-
CSR Supervisor
E4E Business Solutions
- Phoenix, Arizona Area Dec 2006 - 2011
-
CSR
SonicWALL
Dec 2006 - Aug 2007
-
CRR
Sunveck
Jan 2006 - Apr 2006
-
Receptionist
KinderCare
Aug 2005 - Jan 2006
-
Lead Teacher
Education:
Phoenix College 2005 - 2008
Nursing, Nursing
Skills:
Vendor Management, Call Centers, Management, Training, Customer Service, Project Management, System Administration, SaaS, Windows, Networking, Cloud Computing, Process Improvement, Microsoft Excel
Honor & Awards:
CRR of the month - E4E
Employee of the Month - E4E
CSR - MVP - Cisco Ironport