Position:
eCommerce Business Analyst, IT Trainer at Capital BlueCross, President at Elán Associates
Location:
Harrisburg, Pennsylvania Area
Work:
Capital BlueCross
since Apr 2010
-
eCommerce Business Analyst, IT Trainer
Elán Associates
- Carlisle, PA since Aug 2008
-
President
Capital Blue Cross
- Clinical Management Dec 2005 - Apr 2010
-
Clinical Management Training Manager
Capital BlueCross
Apr 2003 - Dec 2005
-
FACETS Configuration Analyst
Capital BlueCross
- Customer Service Apr 1996 - Apr 2003
-
Customer Service Training Supervisor
First Class Second Chance
- Lewisberry, PA Jan 1999 - Jul 2001
-
Proprietor
Capital BlueCross
May 1993 - Apr 1996
-
Senior Customer Service Representative
Capital BlueCross
Mar 1992 - May 1993
-
Customer Service Representative/Appeal Review Committee Staff
Capital BlueCross
Sep 1989 - Mar 1992
-
Business Analyst
Capital BlueCross
Sep 1986 - Sep 1989
-
Claims Examiner
Education:
University of Indiana 2008
Certificate, Becoming a Clinical Educator
Palmer School 1985 - 1987
Diploma, Business
Faith Tabernacle School 1973 - 1985
Skills:
Health Insurance, Entrepreneurship, Training, Problem Solving, Customer Service, Communication Skills, SharePoint, Analysis, Soft Skills, Project Management, Insurance