Position:
Technical Support Manager at AIG
Location:
Greater Philadelphia Area
Industry:
Information Technology and Services
Work:
AIG
since Jun 2013
-
Technical Support Manager
Exelon (through Anexinet)
Jan 2011 - Jan 2013
-
Project and Application Support Manager
Comcast
Jan 2009 - Dec 2010
-
Release and Change Management Lead
PHH Mortgage
Nov 2002 - Nov 2008
-
Lifecycle Management Team Lead
Hewlett-Packard
Apr 1996 - Nov 2002
-
Configuration Management Architect
Red Sector A
Dec 1994 - Apr 1996
-
Technical Solutions Consultant
Education:
Rutgers, The State University of New Jersey-Camden 1991 - 1994
Skills:
Software Project Management, Business Analysis, Vendor Management, SharePoint, SDLC, Requirements Analysis, Agile Methodologies, Team Building, Disaster Recovery, Enterprise Architecture, IT Strategy, Visio, Integration, Quality Center, Production Support, Communication, Software Configuration Management, Application Lifecycle Management, Release Management, Team Leadership, SOX 404, SAS70, Outsourcing Management, Metrics Definition, Operations Management, IT Infrastructure Design, Build Automation, Mentoring, Outage Management, CAB, POD, Implementation Methodology, Project Reviews, NERC, FERC