DULCE M RODRIGUEZ
Engineering in Miami, FL

Customer Care Manager at Telmex USA

Telecommunications

Telmex USA since 2006 - Customer Care Manager Lucent Technologies 1999 - 2003 - Asset Manager Caribean/Latin America, Miramar, FL Lucent Technologies 1993 - 1999 - Project Manager- Caribean/Latin America, Coral Gables, FL AT&T 1989 - 1993 - System Consultant, New York City, NY AT&T 1983 - 1989 - Systems Associate-Liberty Corner, NJ Western Electric 1978 - 1983 - Systems Engineer, Newark, NJ

Stevens Institute of Technology 1996 - 1998
St. Peter's College
B.S., Chemistry

Dr. Luisa Sztern Medical Office
Check-out, / Referral and Authorization Coordinator American Health Associates - Miramar, FL
Payment Poster Integris Baptist Hospital
Admission Access Coordinator United HealthCare - City of Sunrise, FL
Customer Service Representative Sunrise Medical Group - Fort Lauderdale, FL
Patients Accounts Coordinator, Biller, / Collector Jackson Memorial Hospital - Miami, FL
University of Miami Health Services Administrator / Internship

Unique Career Academy - Miami Lakes, FL
CPC (Test Pending) in Medical Coding Ana G Mendez University
Health Administration National School of technology
Health Service Administrator SCS Business & Technical Institute - New York, NY
Computer Operator Gregg Dominican Institute
Business Secretarial

Ability to work effectively with people,*WordPerfect 5.1, 6.0 & 6.1,*Peachtree completed accounting,* Micro Med (New NEXGEN) *Med comp Dos,*Micro-med Win,*Lotus Macro, Lotus 123 & Lotus Smart Suite *Windows 3.1, Win 95 & Win 98 and XP,*Microsoft Word & Excel,*IDT (Intelligent Desk Top),*Cosmos,* UFE,*Tdars, *Pats, * STI Medfacs,*Noble house Clearinghouse,*MEDISOFT,*Type 35 WPM, *Bilingual (English Spanish)

Intensive Language Institute, Intensive English Program - Coral Gables, FL
Senior Staff Associate University of Miami, Division of Advancement, Systems Services - Coral Gables, FL
Staff Associate University of Miami, School of Education - Coral Gables, FL
Staff Associate Office of Development & Alumni Relations - Coral Gables, FL
Senior Staff Assistant Consulate General of Switzerland - Santo Domingo
PAST BI-AND TRILINGUAL ADMINISTRATIVE PROFESSIONAL EXPERIENCES Friedrich Naumann Foundation - Santo Domingo
Senior Secretary Honorary Consulate of the Dominican Republic - Berlin
Administrative Consular Secretary Information Management & Plans Division-ACSIM/DOIM- Department of United States Army - Berlin
Senior Secretary

See "Additional Information" for General Office Management and Computer Skills

Consumer Services

Medical Practice