Work:
NAVY FEDERAL CREDIT UNION
Member Service Representative II
BANK OF AMERICA - Falls Church, VA
Teller
PLANET FITNESS - Alexandria, VA
Sales/ Marketing Coordinator
GIANTS FOOD STORE - Springfield, VA
Customer Service/ Cashier
Education:
Stratford Univeristy - Vienna, VA
Bachelor in Business
Skills:
Experience in member/customer service that demonstrates skill in entering, researching, and analyzing information using automated systems Demonstrated ability to follow direction and understand, interpret, apply, and communicate regulations, instructions, and procedures Effective organization and problem solving skills Ability to handle multiple tasks simultaneously with a high degree of accuracy Demonstrated ability to work independently and exercise good judgment, logic, and initiative Effective interpersonal, verbal, written, and telephone communication skills to include experience counseling, negotiating, or explaining decisions to members Familiarity with PCs, database/word processing/spreadsheet software, the internet and other general desktop tools