Position:
Director at Institute for Healthcare Quality Research and Education, Professor at University of Tennessee, Knoxville, Judge at Malcolm Baldrige Performance Excellence Program, Fellow of the American Academy of Pediatrics at AAP
Location:
Knoxville, Tennessee Area
Work:
Institute for Healthcare Quality Research and Education
since Jan 1998
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Director
University of Tennessee, Knoxville
since May 1997
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Professor
Malcolm Baldrige Performance Excellence Program
- Gaithersburg, MD since May 2012
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Judge
AAP
- Elk Grove Village, IL since 1976
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Fellow of the American Academy of Pediatrics
Shriners Hospitals for Children
Dec 2010 - Sep 2012
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Corporate Medical Director Quality and Safety
Malcolm Baldrige National Quality Program
2007 - May 2012
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Alumnus Examiner
WellCare
Dec 2008 - Jul 2010
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Vice President of Quality
Shriners Hospitals for Children
Jul 2001 - Dec 2008
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Corporate Director of Quality and Performance
CyberCE, Inc.
Jan 1999 - Dec 2008
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Chairman of the Board of Directors
Blue Cross Blue Shield of Tennessee
Mar 1996 - Jun 1998
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Director of Quality Management
First Mental Health, Inc.
Jul 1995 - Jul 1997
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Medical Director
University of Tennessee Health Plan
Jun 1994 - Dec 1995
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Medical Director
KidsHealth, Inc.
Jul 1986 - Jul 1995
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CEO
Education:
University of Illinois at Urbana-Champaign 1979 - 1981
Master of Business Administration (MBA), Management
St. Louis University School of Medicine 1969 - 1973
MD, Medicine
University of Illinois at Urbana-Champaign 1965 - 1969
BS, Microbiology
Skills:
Master Lean Six Sigma Black Belt, Statistical analysis, Systems Thinking, Baldrige performance excellence program, Six Sigma, Hospitals, Clinical, Patient Safety, Process Improvement, Healthcare, Strategic Planning, Data Analysis, Team Building, Change Management, Healthcare IT, Healthcare Management, Process Engineering, Mentoring, Problem Solving, Program Management, Business Strategy, Performance Improvement, Computer Program, Healthcare Information Technology, Clinical Research, Public Speaking, Leadership, Public Health, Pediatrics, Medical Education, Orthopedic, Managed Care, Medicine, EMR, Statistics, Informatics, Physicians, Clinical Trials, Business Process Improvement, Strategy, Healthcare Consulting, Policy, Critical Care, Quality Improvement, EHR, Epidemiology
Interests:
Photography, travel, grandchildren, sailing