Position:
Principal at I.T. Business Engineering LLC
Industry:
Information Technology and Services
Work:
I.T. Business Engineering LLC
since Jun 2009
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Principal
FIRST CALL RESPONSE SERVICES
Jul 2008 - Aug 2009
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VP & CEO
networkd
2004 - 2008
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Director, Enterprise Solutions
NETWORKD CORPORATION AND STI KNOWLEDGE
Dec 2000 - Jul 2008
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Director
Zavata, Inc. (formerly STI Knowledge)
2000 - 2004
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Director, Enterprise Solutions
STI/Zavata
2000 - 2004
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Director, Enterprise Solutions
MicroAge
1998 - 2000
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Director, Help Desk Operations
MICROAGE TELESERVICES
Sep 1997 - Dec 2000
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Director
DECISIONONE CORPORATION
Jun 1994 - Sep 1997
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Director
Education:
University of Missouri-Columbia 1972 - 1973
M.S., Electrical Engineering
University of Missouri-Columbia 1968 - 1972
B.S., Electrical Engineering
Skills:
IT Service Management, ITIL, Program Management, SaaS, Process Improvement, Managed Services, Pre-sales, Enterprise Software, Systems Management, Change Management, Cloud Computing, Business Process Improvement, Virtualization, Strategy, IT Strategy, IT Management, Project Management, Disaster Recovery, Professional Services, Vendor Management, IT Operations, Management