DIANA L BROWN
Nursing at Marland St, Jacksonville, FL

Bank of America/ Merrill Lynch
Site Operations Manager, VP SHORT SALES - Jacksonville, FL
MORTGAGE SERVICING MANAGER, ASSISTANT VICE PRESIDENT Merrill Lynch Wealth Management - Jacksonville, FL
Esclation helpline/Loan line Manager, Assistant Vice President PREMIER RELATIONSHIP CENTER - Jacksonville, FL
SENIOR ACCOUNT SPECIALIST NORTH MANDARIN FINANCIAL CENTER - Jacksonville, FL
PERSONAL BANKER MURRAY HILL FINANCIAL CENTER - Jacksonville, FL
ASSISTANT BANKING CENTER MANAGER/ OPERATIONS MANAGER BANK OF AMERICA 13th STREET FINANCIAL CENTER - Gainesville, FL
ASSISTANT BANKING CENTER MANAGER/ OPERATIONS MANAGER NATIONSBANK

Sixteen years of management and leadership experience, nine years of Call Center background, eight years of mortgage/lending experience, extensive experience with staff supervision and evaluation, broad based knowledge of banking regulations, including Anti Money Laundering, Fair Lending, Global Financial Crimes and Mortgage Fraud prevention, self starter and able to work independently, ability to develop and maintain relationships with key business partners, self-motivated and goal oriented, ability to learn concepts and new systems very quickly. Proficient in MS Office. Fluent in Spanish