DERRICK C SMITH
Electrician at Fathom Ln, Houston, TX

OnCenter Estimation Software Support Engineer Level II, MCSE at On Center Software, Main Event Coordinator at San Japan 5, Professional A/V, Stage & Theater Technician (Stage Hand) at IATSE Local #51

Information Technology and Services

On Center Software - The Woodlands, Texas since Jun 2008 - OnCenter Estimation Software Support Engineer Level II, MCSE San Japan 5 - San Antonio, Texas since Aug 2012 - Main Event Coordinator IATSE Local #51 - Houston/Galveston Area since Jan 1998 - Professional A/V, Stage & Theater Technician (Stage Hand) (Experience) Sep 1989 - 2013 - Technical Support On Center Software - The Woodlands, TX Jul 2011 - Nov 2011 - Marketing Support Convergys - Houston, TX Aug 2007 - Jun 2008 - Associate Trainer, AT&T Uverse Convergys Sep 2006 - Jun 2008 - Associate Trainer, Sprint-Nextel SBC Internet Services Jun 2005 - Aug 2007 - Associate Trainer, SBC High Speed Internet Services Nimeous Enterprises - Houston/Galveston,TX Jan 1993 - Sep 2006 - CEO Convergys - Houston, Texas Area 2004 - 2005 - AT&T Quality Assurance Specialist Mabry, Herbeck and Chilton - Texas City, TX 1996 - 2004 - On-Call Technical Support Consultant Galveston Island Outdoor Theater - Galveston, TX 1997 - 1998 - Technical Support Consultant

College of the Mainland, Texas City, TX 1996 - 2000
Microsoft Networking, IT Texas City High School 1996

Netsuite, On-Screen Takeoff, Quick Bid, Digital Production Control (DPC), Performance Management, Remote Support, Hardware Support, New Hire Training, Quality Assurance, Troubleshooting, SLA, Customer Relations, Documentation, Testing, Network Design, Customer Service, Computer Hardware, Coaching, Talent Management, Process Improvement, Problem Solving, Microsoft Office, Organizational Development, Electronics, Supervisory Skills, Network Administration, Software Quality Assurance, System Testing, Analysis, Operating Systems, Instructional Design, Wireless, Team Building, Project Planning, Team Leadership, Windows, Technical Training, Software Training, Call Center, Change Management, Lotus Notes, Mentoring, Team Management, Training Delivery, Billing, SEO, Process Optimization, Generational Diversity Training, IT Security Best Practices, SQL Tuning

PC Technology, Innovation, WAN Management, Wireless Network Design, Network Security, Training, Documentation and Process Design

Heritage Club

English

Sprint-Nextel Master Trainer Certification
Sprint

Microsoft MCSE, Microsoft
On Center Software Tier 2 Support Technician, On Center Software
SBC-AT&T High Speed Internet Technical Support Trainer (ADSL), SBC-AT&T
AT&T Uverse Technical Support Trainer

Account Manager at PolyOne

Marketing and Advertising

PolyOne - Houston, Texas Area since Jan 2012 - Account Manager BMC Software - Houston, Texas Area Jan 2011 - Jan 2012 - Customer Experience Intern Mattress Firm - Houston, Texas Area May 2010 - Sep 2010 - Sales Intern

C.T. Bauer College of Business, University of Houston 2008 - 2011
BBA, Marketing Brazosport College 2006 - 2008
General Studies, General

Salesforce.com, Cold Calling, Microsoft Office, Sales, Selling

Sr. Construction Specialist at Wood Group Kenny

Oil & Energy

Wood Group Kenny since Oct 2012 - Sr. Construction Specialist Baker Hughes Nov 2005 - Oct 2012 - Project Engineer

The Robert Gordon University 2010 - 2011
Graduate Certificate, Project Management Prairie View A&M University 1991 - 1997
B.S., Mechanical Engineering

Offshore, Commissioning, Pipelines, Pro/Engineer, Project Engineering, Engineering, MS Project, Offshore Drilling, Project Planning, Oilfield, Subsea Engineering

Ecodyne Heat Exchangers
Welder GE Oil & Gas
Welder Voith - Denton, TX
Welder Peerless Manufacturing - Denton, TX
Welder

Chemicals