Position:
Account Manager at Coupons Inc.
Work:
Coupons Inc.
since Nov 2011
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Account Manager
Apple
2010 - 2011
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Manager
FedEx Office
Jun 2007 - Nov 2010
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Senior Center Manager
FedEx Office
2004 - 2009
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Center Manager
Education:
University of California, Irvine 2002 - 2004
BA, Economics and Computer Science
University of San Francisco 2000 - 2001
Skills:
Account Management, Sales Operations, Team Building, Recruiting, Sales, Sales Management, New Business Development, Leadership, Management, Customer Service, Retail, Coaching, Marketing, Microsoft Office, Time Management, Salesforce.com, Customer Satisfaction, CRM, Sales Process, Customer Experience, Operations Management, Team Leadership, Solution Selling, Direct Marketing, Networking, Teamwork, Business Development, Cross-functional Team Leadership, Customer Retention, Strategy, P&L Management, Marketing Strategy, Forecasting, Training, Cold Calling, Project Management, Employee Training, B2B
Honor & Awards:
Top 100 Climate Survey Award July 2007
• Ranked 16 out of 1600 managers in the company’s climate survey based on manager effectiveness and employee satisfaction
Rookie of the Year Award May 2005
•Exceeded prior customer service metrics in South Bay district and turned fourth quartile stores to first quartile stores