DEBRA KAY BROWN, MA LMFT
Marriage and Family Therapists at Minnesota, Houston, TX

Financial Services

Main Street Bank Dec 2008 - Jan 2010 - Business Development Manager - Professional Practice (Central Region) Main Street Bank Nov 2007 - Dec 2008 - Business Development Manager - Fitnesss Main Street Bank Dec 2006 - Nov 2007 - Senior Account Executive - Hospitality & Various Campaigns Main Street Bank Jun 2005 - Dec 2006 - Account Executive - Commercial Finance United American Insurance Mar 2004 - May 2005 - Accident, Health and Life Insurance Agent Advantage Nissan - Clear Lake (retained and promoted from Hamon Nissan) Oct 2002 - Mar 2004 - Finance and Insurance - Leasing Specialist Hamon Nissan (sold to Advantage Nissan) Jul 2001 - Sep 2002 - Accounting Manager Automated Data Processing, Inc. Feb 1999 - May 2001 - Account Executive - Installation & Training Aphelion Software, Inc. Jun 1997 - Feb 1999 - Account Executive - Installation & Training

Indiana State University
Community College of Aurora

Successful Business Owner, Entrepreneurship, Strategic Prospecting, Trend Researching, Competitive Analysis, Business Development, Referral Development, Referral Networking, Online Advertising, Social Media, Helping Clients Succeed, Customer Engagement, Leadership Development, Sales

Interaction. Creative solutions. Exceeding goals. Humor. I am the consummate "people person"...I appreciate the diversity in all of us. I'm pro-actively tenacious-- there is always a"Plan B" if "Plan A" doesn't solve the problem. I'm logical, but certainly not afraid to step out of the box with an innovative approach...actually relish the reward in coming up with a "better way". Success to me isn't about the "hit and run"--it's the repeat business, the client referral that doesn't need to be sold--they were sold before they called and of course the new clients and the fostering of those relationships. I'm perceptive--I listen--really listen to my clients. I care about the problem and the solution, I get to the underlying issues and go to the lengths I need to in solving those as well. Two "absolutes" in sales and client relationship success: 1. Listen well to what your client "means" and be the total solution. 2. Timing and a sense of humor cure many ills.

Received 5 separate "Top Dawg" awards in recognition of sales achievements at Main Street Bank. Named highest-producing salesperson of the year for 2007. Authored "Direct Vendor Contact' procedure that was including in the company-wide manual for General Mills.

Consultant at Accenture

Management Consulting

Accenture since May 2010 - Consultant Accenture Oct 2009 - May 2010 - Analyst - (BMS Account) Accenture Jan 2009 - Oct 2009 - BPO North America Operation Lead (P2P / OTC) - (Wyeth account) Accenture Sep 2007 - Dec 2008 - Special Project Lead / Operations Lead - (Wyeth account) Accenture Sep 2004 - Sep 2007 - Training Coordinator - (BP Account) Accenture Jan 2000 - Sep 2007 - SAP Subject Matter Expert Accenture Sep 2003 - Sep 2006 - Business Analyst (BP Account) Accenture Aug 2001 - Aug 2003 - Team Lead / Manager - (BP Account) BP Amoco Oct 1998 - Jan 2000 - Accountant Amoco / BP Amoco Jun 1986 - Jan 1999 - Accountant

LeTourneau University 2005 - 2007
Master, Management Oklahoma Baptist University 1997 - 1998
BA, Christian Studies University of Southern Mississippi 1982 - 1986
BSBA, Accounting

BPO, Service Delivery, Business Process Improvement, Outsourcing, Management Consulting, Process Improvement, SAP

Ordained Senior Pastor United Methoist Elder at Texas Annual Conference, Licensed Master Social Worker and Mediator at Texas Annual Converence

Religious Institutions

Texas Annual Conference since Jun 2010 - Ordained Senior Pastor United Methoist Elder Texas Annual Converence since May 1998 - Licensed Master Social Worker and Mediator Texas Annual Conference 2005 - 2010 - Sr. Pastor

SDT Waste and Debris LLC
Customer Service Representative Direct TV Digital Satellite Systems
Offices Manager FFC Capital Management
Administrative Assistant Hotard Coaches Inc
Operations/Dispatcher Supervisor

Coventry Healthcare
Customer Service Representative United Recovery Systems - Houston, TX
Collector Bank of America - Lancaster, CA
Collector II Greater Houston Financial Services - Houston, TX
Customer Service Representative Beach Body - Los Angeles, CA
Customer Service/Trainer Assistant

Safety Coordinator at SpawMaxwell Company

Construction

Sales Support Manager at Mahindra USA, Inc.

Wholesale

Mahindra USA, Inc. - Sales Support Manager Mahindra 2001 - 2008 - Sales Support Manager

SIMS Clerk at Houston ISD

Education Management

Marriage & Family Therapy

English

Owner at Jeflon Enterprises

Marketing and Advertising