Work:
Grodner & Associates Law Firm ,2223 Quail Run Dr.,Baton Rouge,La., 70808, 225-769-1919,Supervisor Malia Bell - Baton Rouge, LA
Legal File Clerk//Front Desk Receptionist
Local USA/All American Home/Everycall Phone 4315 Bluebonnet Blvd.Ste.A,Baton Rouge,La.70809,1800-336-4588 - Baton Rouge, LA
Customer Account Specialist
Convergys Corporation /Employment Verification 1800-235-8000 - Baton Rouge, LA
Customer Service Representative
West Corporation,7850 Anselmo Dr.Baton Rouge,La 70810 Verify Employment ,verifyadvantage.com or 1800-232-0900 - Baton Rouge, LA
Customer Service Representative/Copyroom Clerk/Attendancde Leader
Education:
Christa Macauliff Adult Learning Center
GED
Pcific Coast College - Westminster, CA
Certification in Business Course
Skills:
I had two job titles while working in a law office.I was able to handle the front reception area, greet vistors and vendors and handle my duties of being in charge of the copy room /file room.Ability to multi task, stay organized and focused while working on several things almost simultaneously. Also with it being legal documents, clients personal information and evidence there was no room for errors and of course ensuring that company and client information remained confidential was essential.Having over a decade of experience working as a customer service rep and a customer account specialist have given me excellent telephone etiquette even when dealing with the most irate customer I am able to remain calm and professional and this skill has given me the ability to d escalate and turn a problem call around and therefore ensure the customer be retained .