Position:
Engineered Systems Customer Incident Manager at Oracle, Operations Manager at Sister Cities and Friends in Second Life
Work:
Oracle
since Apr 1999
-
Engineered Systems Customer Incident Manager
Sister Cities and Friends in Second Life
- Second Life since Oct 2011
-
Operations Manager
Dublin Virtually Live
Jun 2007 - Dec 2011
-
Senior Manager
The Walt Disney Company
Jun 2004 - Oct 2009
-
None
AOL
Aug 1997 - Jun 2000
-
TV Community Manager
Nortel
Sep 1994 - Mar 1999
-
Technologist
Monroe Title Insurance Corporation
1995 - 1996
-
System Administrator
Structured Technologies, Inc.
Jun 1993 - Sep 1994
-
Technician
Computer Consoles, Inc
Sep 1979 - Mar 1991
-
Quality Technician
Education:
Rochester Institute of Technology 1989 - 1992
Skills:
Unix, Databases, Integration, Linux, Troubleshooting, System Administration, Product Support, Social Networking, Customer Support, Operations Management, Testing, Performance Tuning, Windows Server, Solaris, Oracle, ITIL
Interests:
Intermediate level learning to speak read and write Japanese, web design and maintenance, creative writing